How We Ensure Confidentiality

We understand that confidentiality is a concern for most of our clients choosing a home DNA test, and we take the appropriate steps to ensure complete privacy. All communication throughout the entire home DNA testing process can be done through a password-protected e-mail address; you have total control over how you will be contacted about your paternity testing. For customers who prefer a phone consultation, you can call us toll free at 1-877-444-7362.

We respect your privacy, and we will only contact you through the means you choose. Genetic Professionals WILL NOT ask you for your telephone number or your mailing address for future contact unless you choose these methods of communication. If you are ready to order the home DNA test, you can provide any address you want for us to send the sample collection kit. Furthermore, we will not sell or distribute your contact information or testing data as a few other DNA testing laboratories do. Our business is discreet paternity testing; we will not jeopardize your privacy and confidentiality in any way.

Each case will be set up with a reference number and a password. Only those you authorize and who have the correct information will have access to the case. Your results will also be delivered through the means you designate, either via email or by mail. You will have complete peace of mind in only five business days!

Communicating with Genetic Professionals is easy. If you have a question, you can contact us via e-mail at dna@genetic-professionals.com and we will always respond by e-mail to protect your privacy. If your prefer, you can call us toll free at 1-877-444-7362. Our representatives are available 8:00 a.m.–8:00 p.m. eastern time.

We understand the importance of confidentiality—we will follow whatever instructions you give when contacting you or giving out information concerning your case.